Water Damage Restoration
Emergency water extraction, structural drying and damage mitigation after burst pipes, leaks, appliance failures and flooding.
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24/7 Emergency Response
24/7 Emergency Restoration Services You Can Count On
Pro Max Restoration LLC provides professional restoration services for water, fire, smoke, mold and other property damage emergencies throughout Maryland. Based in Hagerstown. English and Spanish.
- Answering calls 24/7
- English & Español
- Local to Hagerstown, MD
- Residential & Commercial
What Happens When You Call
No phone tree. No callback queue. A real conversation about your property.
- We answer 24 hours a day, in English or Spanish
- You describe the damage and where the property is
- We assess the situation and get to work on stopping the spread
- You get photos and documentation of the damage and the work
Active emergency? Calling is faster than any form.
Property Damage Emergency? We Answer 24/7.
(240) 533-1424
What We Restore
Complete Property Damage Restoration
From the first emergency call through the final repair, Pro Max Restoration handles the whole recovery — water extraction and drying, fire and smoke restoration, mold remediation, demolition and the reconstruction that puts the property back together.
Fire & Smoke Damage Restoration
Recovery and restoration for property affected by fire, smoke and soot — including cleanup, odor work and rebuilding damaged areas.
Learn moreMold Remediation
Assessment, containment, removal and cleaning of mold-affected areas — starting with the moisture source that caused it.
Learn moreDemolition
Controlled removal of damaged drywall, flooring, cabinets and other building materials as part of the restoration process.
Learn moreReconstruction
Rebuilding and repairing damaged areas after the property has been stabilized — from drywall and flooring to finished spaces.
Learn moreEmergency Board-Up
Securing broken windows, doors and structural openings after fire, storm damage, impact or break-in — available 24/7.
Learn moreCarpet & Structural Drying
Drying carpet, padding, subfloor and the structure beneath after a water event — so what can be saved gets saved.
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Priority #1Water Damage Restoration
Water Damage Restoration
With Water, Every Hour Counts
Water damage does not wait for business hours, and it does not stay in one place. Water travels along framing, soaks into drywall and insulation, wicks up baseboards and spreads under flooring and cabinets — often reaching rooms far from where the leak started. The longer standing water and trapped moisture sit in a building, the more material has to be removed instead of dried and saved.
- Emergency water extraction — Removal of standing water from basements, living spaces, crawl spaces and commercial floors.
- Structural drying — Drying of framing, subfloor, drywall and other building materials, not just the surface you can see.
- Moisture assessment — We check the areas water has travelled to — behind walls, under flooring and in adjoining rooms.
- Damage mitigation — Steps taken early to limit how far the damage spreads while drying is underway.
Fire & SmokeCleanup & rebuild
Fire & Smoke Damage Restoration
The Damage Keeps Working After the Fire
A fire leaves behind far more than what burned. Smoke moves through a building and settles into porous materials — drywall, insulation, cabinets, upholstery, clothing and HVAC systems. Soot residue is acidic and can continue to discolour and etch surfaces such as metal, tile, glass and finished wood the longer it sits. Water used to extinguish the fire adds a second layer of damage on top of the first.
- Emergency board-up — Openings left by fire or firefighting are covered to help protect the property from weather and entry.
- Debris and material removal — Charred, saturated and unsalvageable materials are removed so restoration can begin.
- Soot and residue cleanup — Cleaning of surfaces affected by smoke and soot residue throughout the affected areas.
- Smoke odor work — Odor is addressed at the source in affected materials rather than covered up with fragrance.
MoldStart with the moisture
Mold Remediation
Mold Is a Moisture Problem
Mold needs moisture to grow. That is why it shows up after a leak that was never fully dried, in basements and crawl spaces that stay damp, around windows and plumbing, and behind materials where water quietly collected. Cleaning visible growth without correcting the moisture source usually means it returns.
- Damage assessment — We identify affected areas and look for the moisture source behind the growth.
- Containment — The work area is contained so debris is not spread into unaffected parts of the building.
- Removal of affected materials — Porous materials that cannot be cleaned — such as saturated drywall and insulation — are removed.
- Cleaning of affected surfaces — Salvageable surfaces within the work area are cleaned as part of the remediation.
Why Pro Max Restoration
Built for Emergencies, Not Office Hours
Property damage does not schedule itself. Here is what you can count on when you call us.
We Answer 24/7
Our emergency line is answered around the clock — nights, weekends and holidays included. Water and fire damage do not wait until Monday.
English & Spanish
Hablamos español. You can explain what happened, understand the scope of work and make decisions in the language you are most comfortable in.
Local to Maryland
We are based at 370 Daycotah Ave in Hagerstown and serve Washington, Frederick, Montgomery, Howard and Prince George's County communities.
Mitigation Through Rebuild
Water extraction, drying, demolition, remediation and reconstruction under one company — no handing you off to a second contractor mid-project.
Documented Work
Photos and notes on the damage and the work performed, so you have a clear record to share with your insurance provider.
Homes & Businesses
Single-family homes, townhomes, condominiums, apartments, rentals and commercial property — including after-hours work to limit disruption.
The Process
How a Restoration Job Actually Runs
Every property is different, but the sequence rarely changes. Skipping a step is what turns one loss into two.
1
Emergency call
You call (240) 533-1424 at any hour. We talk through what happened, what is affected and where the property is located.
2
Assessment & mitigation
We assess the damage, find where it has spread and take immediate steps — extraction, board-up, containment — to stop it getting worse.
3
Drying, cleaning & removal
The structure is dried and cleaned. Materials that cannot be saved are removed to clean lines, and progress is monitored, not assumed.
4
Reconstruction
Damaged areas are rebuilt and finished — drywall, flooring, trim, cabinets, paint — until the space is usable again.
Photo Gallery
Our Work
Photos from Pro Max Restoration job sites.
Reviews
What Our Customers Say
Reviews from customers of Pro Max Restoration. Worked with us before? We would appreciate you sharing your experience.
Where We Work
Serving Hagerstown & Surrounding Maryland Communities
Pro Max Restoration is based in Hagerstown and serves communities across Washington, Frederick, Montgomery, Howard and Prince George's counties. If your property is near one of these areas and you are not sure whether we reach you, call and ask.
Referral Reward
Refer a Friend & Save $500
Know someone dealing with water, fire, smoke or mold damage? Send them our way. When you refer a customer to Pro Max Restoration, ask about our $500 referral reward.
Ask us for full details and eligibility before referring — terms and conditions may apply.
Common Questions
Questions Property Owners Ask Us
Are you really available 24 hours a day?
Yes. Pro Max Restoration operates a 24/7 emergency line at (240) 533-1424 — nights, weekends and holidays. Water and fire damage get worse by the hour, so waiting for business hours usually means more material has to be removed instead of dried and saved.
Do you speak Spanish?
Yes. Hablamos español. We serve customers in both English and Spanish, from the first phone call through the scope of work and the final walkthrough. This entire website is also available in Spanish.
What areas do you serve?
We are based in Hagerstown and serve Frederick, Damascus, Poolesville, Clarksburg, Germantown, Gaithersburg, Rockville, Potomac, Bethesda, Silver Spring, Ellicott City, Columbia and Laurel. If you are near one of those communities, call and we will tell you whether we can reach your property.
What should I do first in a water emergency?
If it is safe, shut off the water at its source and avoid using electricity in rooms with standing water. Keep children and pets out of the affected area, and do not walk through water where you cannot see the floor. Then call us. If anyone is in danger, call 911 first.
Do you work with insurance companies?
Coverage depends on your policy and your carrier, so confirm the details directly with your insurance provider. What we do is document the damage and the work performed with photos and notes, which gives you a clear record to provide to them.
Do you handle both the cleanup and the repairs?
Yes. We provide water and fire damage restoration, mold remediation, demolition, emergency board-up and reconstruction. That means the same company that removes the damaged material rebuilds the space.
How does the referral reward work?
We offer a $500 referral reward for customer referrals. Terms and eligibility apply, so call us at (240) 533-1424 for the full details before you refer someone.
Do you serve commercial properties?
Yes. We work on residential and commercial property, including rentals, condominiums, apartment communities and business locations. Commercial work can often be scheduled outside operating hours to limit disruption.
Request Service
Tell Us What Happened
Send us the details of the damage and we will get back to you. If this is an active emergency, calling (240) 533-1424 is faster than any form — our line is answered 24 hours a day.
24/7 Emergency Line
(240) 533-1424
Hours
24/7 Emergency Service
Address
370 Daycotah Ave
Hagerstown, MD 21740
Hagerstown, MD 21740
Languages
English & Spanish
For immediate assistance, call (240) 533-1424.
Request Emergency Service
Send us the details and we will get back to you. For an active emergency, calling is fastest.
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